Iva Gunić
Available — Q3 2026

AIsystemsthatactuallyrunyourbusiness.

Hi, I'm Iva. I build AI systems for small businesses — the chatbot that answers your guests at midnight, the booking flow that stops double-bookings, the back-office work that handles itself. I work with hotels, clinics, and SMEs across the Netherlands, Croatia, Bulgaria, and Romania. I also founded StudyScape, which is how I learned to actually ship things instead of just plan them.

Try one
10+ hrssaved per week, from week one
30%lower hotel operating costs
40%fewer clinic no-shows
24/7in 5 languages, replies in under 2s
~60 daystypical payback period

01 — Live demos

Each one is a working assistant. Talk to them.

Every demo below is a real working system. Same stack I'd ship to a paying client, same model. Click one, type a question. See if it convinces you.

Personal Concierge — Always at your door

Welcome to

Amsterdam.

Begin the conversation →
a-iconcierge.vercel.app · Hotel de Gouden Brug
Amsterdam, NL·Shipped 2026

AI Concierge

Live in production for Hotel de Gouden Brug in Amsterdam. Restaurant picks, evening plans, spa bookings, the ten questions every front desk hears every day — handled.

  • Saves the front desk around 12 hours a week
  • Replies in under 2 seconds, in whatever language the guest writes in
  • I can adapt it for another hotel in 2–4 days
LiveClaudeHospitalityWhatsApp-ready

02 — Services

Three tiers. The prices are real.

Build fee up front, monthly retainer after. No hidden costs, no consultant theatre. Prices listed below are for Croatia, Bulgaria, and Romania — add 30–50% for the Netherlands, UK, or UAE.

Tier 1 — Quick wins

2–4 days to build

Fast to ship, immediate value. If you've never automated anything before, start here.

  • AI customer service chatbot (web + WhatsApp)

    build €500–€1,200·mo €60–€150

  • Booking & appointment automation

    build €400–€1,000·mo €60–€120

  • Invoice & admin automation

    build €600–€1,400·mo €70–€150

Tier 2 — High value

1–2 weeks to build

Where most of my work lives. Real revenue impact, longer engagements, retainers that earn their keep.

  • CRM + lead pipeline automation

    build €700–€2,000·mo €100–€220

  • Social media content pipeline

    build €700–€1,500·mo €130–€250

  • Document & data processing automation

    build €1,000–€2,500·mo €120–€250

  • Email & outreach automation

    build €800–€1,800·mo €120–€220

Tier 3 — Premium builds

2–4 weeks to build

For established clients with the budget to do it properly. Custom internal tools, voice agents, full back-office automation.

  • Custom internal dashboard or tool

    build €1,500–€4,000·mo €160–€350

  • E-commerce backend automation

    build €1,200–€3,000·mo €150–€280

  • AI voice agent (phone answering)

    build €2,000–€5,000·mo €200–€400

What I build for you

Beyond the chat demos.

The demos you can talk to are chat-based because chat is the easiest thing to make interactive on a website. Most of what I build runs invisibly — pipelines, dashboards, document workflows. Click any of these to see how they actually work.

30% fewer no-shows

Booking automation

Form to calendar to confirmation to reminder.

How it flows

Form fill
Validate
Calendar
Email
SMS reminder

What the client gets

Zero phone bookings. Calendar fills itself. No-shows drop because the SMS reminder fires 24 hours before.

Sample output

Confirmation email

Your appointment is confirmed — Tue 28 May, 10:30

Hi Marko, you're booked with Dr. Marković for a check-up and clean. See you Tuesday at 10:30. We'll send a reminder 24 hours before.

Calendar invite

Dental check-up · Tue 28 May 10:30–11:15

Don't see your problem? The same skill — connect a trigger to an AI step to a useful output — works for chats, PDFs, CRM rows, or phone calls. If you can describe it clearly, I can usually build it.

Tell me about your problem →

03 — How we work together

No surprises. Fixed price, written plan, signed contract.

Same process for every job — whether it's a single chatbot or a custom internal tool. You always know what you're getting, when you're getting it, and what it costs before you've paid me a euro.

01

Talk

A 15-minute call, free. You describe what eats your time. I tell you honestly whether automation is the answer — sometimes it isn't, and I'll say so.

02

Quote · Plan · Contract

Within 48 hours you get a fixed-price quote, a written plan with a delivery date, and a contract. You decide if you're in. No follow-up sales calls, no pressure.

03

Build

Two days to four weeks, depending on what we're building. You see working progress every week — never slides. If something needs to change, we talk about scope and price before I touch the code.

04

Handover + retainer

I deploy it on your domain, train your team, and stay on call on a monthly retainer for fixes, tweaks, and small additions. The system belongs to you — you can take it elsewhere whenever you want.

Don't see what you need above?

I build custom too. Internal dashboards. Voice agents. Document workflows. Anything where you can describe the problem and we can both see what the solution would look like. Same process — we talk, I scope it, you get a quote and a contract, then I ship.

Tell me about your problem →

04 — Founder case study

StudyScape. Proof I actually ship things.

StudyScape is the app I founded. It turns long study sessions into something students actually finish — by getting out of their way. I designed it, built it, shipped it, and I'm growing it.

Why this matters if you're hiring me: I'm not a consultant. I don't pitch slides. The systems I sell are built with the same hands and the same standard as the product I run every day.

Founder

Solo-built and shipped

Full stack

Design, code, infrastructure

Live

In production with real users

Same stack

As what I ship to clients

I don't just describe the system.
I built one and run it.

05 — About

A builder in Maastricht. Selling into markets nobody else thinks to cover.

I'm a software engineer. I founded StudyScape. I freelance full-time on AI automation — the systems that take the most repetitive work in a business and let it run itself.

My edge is positioning, honestly. Most AI freelancers targeting Eastern Europe are either locals without the technical depth or Western consultants who can't have the sales conversation in the client's language. I'm in between, which means I tend to win. Croatian native, English fluent, registered as a Dutch ZZP. My partner covers Bulgarian, Romanian, and Russian.

I price like a freelancer. I deliver like an agency. That's the arbitrage — and it's why my clients keep me on retainer.

Read more about me, my background, and how I work

Languages

HR · EN · BG · RO · RU

Base

Maastricht, NL

Markets

NL · HR · BG · RO · MD · UK · UAE

06 — Contact

Let's see if we're a fit.

A 15-minute call. You describe what eats your time. I'll tell you honestly whether automation makes sense — and roughly what it would cost. No deck. No pitch. Worst case, you leave the call with a clearer view of your own business.

Open for Q3 2026 — taking 2 to 3 new clients